SupportCenter Plus is an online CRM and customer support application that allows companies to efficiently manage their account and contact information, customer ticket, etc. It enables you to handle various service agreements and associated support plans to provide timely service to your clients. The self-service portal enables your customers to submit tickets, track, find and report on a knowledge base.
- Make it easy for your users to introduce an interface in their own language by providing accessibility of 16 languages.
- SupportCenter Plus gives you 50 built-in reports that allow you to immediately access various reports based on requests, priorities, catalogs, SLAs, etc.
- Enables each division of your organization to describe its product or service setup and to operate as separate units.
- Integrate your software with different apps like Telephony, JIRA, etc. and exchange data through APIs.
This software offers a 30 days free trial & to know its paid plans you can the vendor.